FAQs - Everything You Need to Know
Logistics & General Guidelines
DO I NEED INSURANCE?
It is always recommended when traveling anywhere to arrange appropriate traveller’s/health insurance for the duration of your trip.
WHAT TIME IS CHECK-IN / CHECK-OUT?
Check-out is at 10.00am
Check-in is from 15.00pm
You are welcome to leave your luggage at the front desk and spend your time at Ashiyana’s chill-out spaces, or explore the beach and local area if you arrive before 3pm. Of course, if your room is available earlier, you will be able to move in before the official check-in time.
CAN I PAY BY CREDIT/DEBIT CARD?
Yes, we do accept all major credit cards. There is a 3.25% fee. Tap to pay from a phone also works.
DO I NEED A VISA TO TRAVEL TO INDIA?
Most countries require visa entry to India (Tourist Visa). Some countries are eligible for the new Visa on Arrival (e-Visa) – valid for 30 days. Please check with the Indian High Commission what visa you will need to apply for, and make sure that you leave ample time to apply before your holiday.
HOW SAFE IS IT TO TRAVEL ALONE AS A WOMAN?
Goa is a very relaxed part of India, and most probably the safest area to travel in as a lone female. As with travelling by yourself in any country, we would advise you to practice good personal safety by not venturing out alone to secluded spots that you are unsure of; having a local or fellow traveller accompany you wherever possible, particularly at night; and always have the phone number of someone you can contact locally in an emergency.
DO YOU PROVIDE LAUNDRY SERVICES?
There is a local woman that comes every day to collect our guests’ laundry for a small charge – this will be returned within 24-48 hours. Please arrange with our reception staff. We ask that you do not do your own laundry in your rooms (due to our limited water supply).
WHAT IS YOUR REFUND POLICY?
Please refer to our Bookings Terms and Conditions.
WIFI
Ashiyana Goa is a retreat centre intended to support you to ‘switch off’ and ‘disconnect’ from the external world – therefore WiFi access is limited to only being available at the reception.
You can access our WiFi in the reception area. We ask that you be mindful when using any electronic devices to maintain the quiet and calm space. If you need to make any video or voice calls, we ask that you please make sure to wear headphones and keep the call to no longer than ten minutes. Please refrain from using any electronic devices in the restaurant and spa areas.
The internet supply in Goa can be temperamental, particularly when compared to the west – we like to think this is a good lesson in patience, and a reminder to surrender to things outside of our control…!
ARE CHILDREN ALLOWED AT ASHIYANA?
Children are only allowed at Ashiyana by special request. Please enquire with us before booking your stay.
We ask that anyone visiting Ashiyana with children be mindful of the noise levels that your mini yogis may be creating – particularly during hours of yoga classes and dining. Ashiyana is intended as a peaceful place for our guests to be able to retreat and relax and rejuvenate, and thus we ask that all of our yogis – of all ages – respect our noise policy. In particular, the spa area and pool is to be kept quiet at all times 🙂
WHAT VACCINATIONS DO I NEED AND SHOULD I TAKE MALARIA TABLETS?
Malaria is not prevalent in Goa, as we are surrounded by tidal water. We do suggest that you protect yourself when the mosquitoes are most active at dawn and dusk, by wearing mosquito repellent and covering your skin.
Please check with your country’s Government Health Regulations for any vaccinations that are required.
DO YOU PROVIDE BEACH TOWELS?
We provide bath towels for use within Ashiyana, but ask that you bring your own beach towel. Many guests purchase sarongs from the local sellers for use instead of a towel on the beach.
